How We Work

Consultation and Design

We offer a thorough and considered design-led service, from original concept designs and material palettes through to technical design and control samples. In order to get an understanding of the scope of your bespoke joinery project, we start with an initial conversation via email, zoom or over the phone. If possible, we like to review any architects drawings and photographs of the space to get an idea of the scope of the project.

Shop Drawings and Control Samples

Our team carry out a detailed site survey and full technical drawings of all kitchens and furniture including 3D renders. This gives you a clear, comprehensive and accurate overview of the elevations, cabinet interiors, drawer layouts and written specifications for sign-off and final approval. Our process ensures a guaranteed, tailored fit in advance of installation, free of risk or surprise. For every project a custom set of material and finish samples are made for review and approval.

Manufacture and Dry Assembly

Once the shop drawings and control samples are approved, our workshop team begin manufacture of the project. The components are milled, finished and fully assembled in the workshop alongside appliances, sinks, taps and fixtures where applicable.

Customers are welcome to visit the workshop at this stage to view the assembled project before dispatch and get an insight into the manufacture process.

Delivery and Installation

Prior to dispatch we will prepare site protection and reassess any access requirements. The project is carefully packed and delivered to site for our dedicated team to install; they will ensure that it is installed with discretion and sensitivity to your home and any associated building work.

Maintenance and Aftercare

A maintenance guide is provided with each project detailing care instructions for all surfaces and finishes. We also schedule an after-care visit to check over the project once settled and in-use.